Frequently Asked Questions about GPS Tracking in the UAE

Have questions about how our iGeoTrack fleet management system works? We've compiled answers to the most common queries we receive from businesses in Dubai, Abu Dhabi, and across the UAE.


General & Services

A GPS vehicle tracking system uses a small hardware device (a GPS tracker) installed in your vehicle to receive location data from satellites. This device transmits the data (location, speed, direction) via a cellular network to our iGeoTrack servers. You can then access this information in real-time for complete location tracking on any computer or smartphone through our gps tracking software.
iGeoTrack is a complete fleet management software solution. While real-time vehicle tracking is a core feature, it goes much further. Our fleet tracking software provides tools for fuel monitoring, driver behavior analysis, route optimization, vehicle maintenance scheduling, and detailed reporting. It's an all-in-one platform designed to give you full control over your entire fleet operations.
Yes. Our services cover the entire United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, and remote areas. Our GPS devices use reliable cellular networks to ensure consistent coverage wherever your fleet operates. We have dedicated teams providing sales and support across the UAE.

Features & Benefits

The top 3 areas for fleet cost saving are: 1) **Reduced Fuel Costs** by monitoring idling, speeding, and optimizing routes. 2) **Lower Maintenance Bills** by reducing wear and tear through better driver behavior and proactive maintenance schedules. 3) **Increased Productivity** by ensuring drivers are efficient, completing more jobs per day, and eliminating unauthorized vehicle use.
We offer precise fuel control solutions. For most modern vehicles, we extract fuel data from the vehicle's computer (CAN bus). For others, we install highly accurate ultrasonic fuel level sensors. This allows for detailed fuel monitoring, reports on consumption, and instant alerts for suspected fuel theft (sudden drops in fuel level), giving you complete control over your fuel expenses.
Geofencing allows you to create virtual boundaries around real-world locations (like a client site, a warehouse, or a city). Our vehicle monitoring system will then automatically trigger alerts whenever a vehicle enters or leaves these zones. This is invaluable for automating timesheets, ensuring drivers stay within their designated areas, and providing proof of service delivery.
Yes, our Pro plan includes advanced route optimization. You can input multiple destinations, and our software will calculate the most efficient route based on distance and estimated travel time. This is essential for delivery, service, and logistics companies looking to maximize the number of stops per day and minimize travel time, contributing directly to fleet cost saving.
You can set up a wide range of custom alerts for immediate vehicle monitoring. Popular alerts include: speeding, excessive idling, geofence entry/exit, ignition on/off after work hours, harsh braking, and maintenance reminders based on mileage. For specialized assets, we can also set up alerts for temperature changes (refrigerated trucks) or device tampering.

Technical & Hardware

These terms are often used interchangeably to refer to the hardware device installed in the vehicle. A 'GPS tracker' or 'GPS locator' emphasizes its function of finding a location using GPS satellites. A 'vehicle tracker' is a broader term for a device used for vehicle monitoring. We provide professional-grade vehicle tracker devices as a key component of our overall gps tracking system.
Yes. We provide SIRA and TRA-approved GPS trackers that meet all local regulations for commercial vehicles in Dubai and across the UAE. Ensuring your fleet is compliant is a top priority.
Our professional technicians handle the installation. The GPS tracker is installed discreetly and securely, connecting to the vehicle's power source. We ensure the installation is quick to minimize vehicle downtime and can perform installations at your location for your convenience.
Data security is paramount. All data transmitted from the vehicle tracker to our servers is encrypted. Our gps tracking software is hosted on secure cloud infrastructure with multiple redundancies. We also provide user-level permissions so you can control exactly who within your organization can see what data.
No, you will not lose data. Our GPS locator devices have internal memory to store thousands of location points. If a vehicle travels through an area with no cellular coverage, the device stores all the tracking data and automatically uploads it to our servers as soon as it reconnects to the network.
We store a minimum of one full year of your fleet's detailed location tracking history on our servers. This data is accessible to you at any time to run historical reports, analyze past performance, investigate incidents, or provide proof of service.

Pricing & Accounts

While it varies by fleet size and usage, many of our clients achieve a positive ROI within 3 to 6 months. The significant fleet cost saving from reduced fuel consumption, improved productivity, and lower maintenance costs often quickly outweighs the monthly cost of the system.
Yes, absolutely. The iGeoTrack platform is designed for scalability. Whether you have 5 vehicles or 500, our system can handle it. It's easy to add new vehicles to your account as your fleet expands, and our tiered plans (Basic, +, Pro) ensure you only pay for the features you need at each stage of your growth.
We believe great support is key to your success. We provide comprehensive onboarding and training for you and your team to ensure you get the most out of the software. Ongoing support is available via phone and email from our expert teams in the UAE and our development headquarters in Lithuania.

Still Have Questions?

Our team of specialists is ready to help. Contact us for a detailed answer or schedule a free demo.

Get a Free Quote or Demo

Have any questions?

Don’t hesitate to contact us, please send a message for us.

Promotions & Newsletter